Shipping Policy

FREE SHIPPING FOR MOST "FLAT" ITEMS IN THE USA!

I offer free ground shipping in the USA for all flat mail orders like stickers and prints that are sized at 11”x17” and smaller. 

For headdresses, mailing tubes, and heavily insured pieces the shipping costs will display at checkout.

WHEN WILL MY ORDER ARRIVE?   

• From the day you ordered to the day it arrives, for USA please allow for 3 - 5 business days, depending on your shipping selection.
• For international, it will depend greatly on your mail carrier you select at checkout, plus 1-2 days processing time on my end.

PICK-UP or CRATE SHIPPING FOR MUERTITAS AND LARGE SCULPTURES 

The large sculptures are much too delicate to ship via regular mail. Most new homes prefer to set a time to meet me and pick up the piece in person, and I really enjoy meeting the new family-to-be for these personal pieces. I am happy to hold it as long as you need to get a plane ticket and meet me somewhere in Ventura County or Los Angeles County in California. If this is not possible, there is also the option to have a custom wooden crate made for the piece then shipped to you. Those prices start at $800 for the smaller pieces and go up from there. So far, in-person has been the preferred method. 

RETURNS

I do not offer returns. If you are unhappy with an item, please reach out to me at bringontheart@gmail.com, and I will do my best to fix the situation.